Right of withdrawal
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Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us
Ambinoid Cosmetics and Supplements UG (haftungsbeschränkt)
Brunnenstraße 187
10119 Berlin
Germany
Phone: +49 30 9221 9124
Email: contact@ambinoid.com
by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, where the seal has been removed after delivery (§ 312g (2) no. 3 of the German Civil Code). This applies in particular to cosmetics and to sealed packaging containing flower, resin or liquid products.
The right of withdrawal is likewise excluded for goods which, after delivery, have by their nature been inseparably mixed with other items (§ 312g (2) no. 4 of the German Civil Code).
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and send it back to us.)
To
Ambinoid Cosmetics and Supplements UG (haftungsbeschränkt)
Brunnenstraße 187, 10119 Berlin
Email: contact@ambinoid.com
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*):
____________________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.